Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy & Shipping
All sales are final. No returns, refunds, or exchanges.
Any damages, faults, or concerns about a product or order must be reported within 30 days of receipt of order. Sanguis Studios reserves the right to decline refunds where a product has been damaged by the customer, through normal wear and tear, or is reported past the 30-day window.
Sanguis Studios is not responsible for lost or stolen packages.
Please be aware that all shipping outside of the United States may be subject to customs fees at the Receivers expense.Â
All customers agree to pay in full for all items before shipment is received.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.